Nature Walks ...........................................................$20

Agility Exercise .........................................................$50 

Meals provided by Happy Puppy LA...........................$5/day

(all organic Zignature Turkey kibble)

Simple Bath...............................................................$55-$85

(depending on breed/size)  

Policies

• We are currently offering a Tesla shuttle service Sunday-Friday in the Los Angeles and Santa Clarita areas.  Pick up/drop off is not available on Saturdays. Shuttle timeframe is between 11am-1pm. Because of our small specialized team, we don't have the bandwidth for pick up/drop off at our facility.
• Dogs must be up-to-date on vaccinations.
• We require a phone consultation and boarding forms filled out online prior to their stay.
• If you need to modify or cancel a reservation, we kindly ask for 48 hours notice. Otherwise, a $95 cancellation fee or a deduction of package credits may apply.

Booking Instructions

• ‍‍New customers, please visit the 'contact us' tab to schedule a phone consultation
• Customers who have completed our evaluation process can sign in and submit reservation requests by clicking on the purple button below.

Frequently Asked Questions

What vaccinations are needed for my dog to stay?

All of our guests must be at least 12 weeks of age and have had their second round of vaccinations, which includes vaccinations for Parvo Virus, Distemper, and Bordetella.  To help reduce the risk of contracting the Kennel Cough virus, Bordetella vaccinations should be renewed every 6 months.  For dogs over 6 months of age, a Rabies vaccination is also required. We also recommend a flea treatment prior to the stay. If fleas are found on a dog, a mandatory flea treatment/bath will be required at the pet parent's expense.  

Vaccination records will be required to be uploaded to your account portal once registered as a customer.

Do you have a cancellation policy?

We understand that plans change but we kindly ask for 48 hours notice for any reservation changes.. This allows us to accommodate a client who may be on our wait list. If a reservation is canceled within 48 hours, a $95 cancellation charge may apply. If a reservation is cancelled the day off, the full stay may be charged. Please note that pre-paid packages are non-refundable. Last minute cancellations for reservations with packages may result in a deduction of package credits.

How do I pay?

All reservations are required to have a credit card on file. Pre-paid discount packages must be purchased upon booking.  Services at the standard rate will be billed at check out.  Credit card payments will have a 3.5% processing fee added. While we do accept Venmo or Zelle (no fee), we will bill the card on file via our online portal unless otherwise noted.

What should I bring?

All we need is your dog's food, unless you are requesting our food services.  Food must be portioned and provided in ziplock bags or non-breakable containers, with feeding instructions, dog's name and owner's name written clearly.

Besides food, we provide everything else! This includes toys, bones, antlers, dog bowls, bedding, etc.

To keep our space as sanitary as possible, we ask that you do not bring in toys or dog beds.  We will not be responsible for any damaged or lost toys, if provided. We have an abundance of toys for our guests to play with!

What does a day at your space look like for my dog?

A day with us is both mentally and physically stimulating. The structure implemented at our space is aimed to mimic the lifestyle dogs have at home. Dogs get supervised social time in small, customized playgroups in both our indoor and outdoor play areas, with water and food breaks scheduled throughout the day.  We will be sending you a daily video each evening so you can watch your dog interact with their friends and/or our staff.

During your dog's stay, our staff will reinforce training already in place (i.e. - practicing a default sit / not jumping / etc.).  We will never use fear tactics to intimidate dogs (we do not believe in using spray bottles).  Everything we utilize is based on science ‍‍(positive reinforcement methodologies).

Please note, if your dog has not had any training and you would like to add training to a stay, that is a different service (Board & Train/ Day Board & Train) and will need to be discussed further. Please contact us for more information.

Do you have any restrictions?

Yes, a temperament test and/or phone consultation is required to book a stay.   Please reach out to us to determine whether we are a good fit for your dog. We cannot accommodate last minute/same-day requests.

Can I pick up/drop off my dog myself?

In order for us to be able to adhere to our daily schedule at our facility, we cannot accommodate clients coming to our space. We are in a gated community and have a small, specialized team that follows a very structured day, which is why we are able to offer small playgroups and personalized attention.  
We offer a pick up/drop off service via a Tesla shuttle, which operates Sunday - Friday during the window of 11am-1pm. We do not offer a shuttle service on Saturdays.

Images of our space are available on our social media page. We are happy to provide more information via scheduled phone consultations.

Can you share more about your space?

For social time, we offer dogs in each custom playgroup the opportunity to enjoy interactions with other dogs of similar temperament or interactions with just our staff. We have multiple yards with synthetic turf - we have one main yard for socialization and two other yards that are utilized for training.  

For rest and sleeping arrangements, each dog gets an individual crate with their own personal bedding, food and water bowls (cleaned on a daily basis) in a temperature controlled private space.  We provide an ambient environment that includes music and their favorite television shows for a home-like experience.