We are expanding! The RESORT is no longer available for boarding or daycare. Please email [email protected] to be added to our mailing list for updates on our new location.
Welcome to the RESORT by Happy Puppy
Services & Price List
Contact us: [email protected] | 310-855-4544
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À la Mutt Services
Meals provided by the RESORT...................................$5/day
(all organic Zignature Turkey kibble)
(depending on breed)
What is the RESORT?
the RESORT is a boutique doggy daycare and overnight boarding resort that offers customized dog care for dogs under 35 lbs. Our company focuses on quality over quantity, taking in an average of 12 dogs at one time to ensure every dog gets the utmost love and attention. Having professional knowledge in dog behavior, we select specific playgroups for dogs in our care, allowing them to feel safe and secure. While the pups get spoiled, pet parents receive daily photo/video updates to help remedy their dog's absence.
Why did we open the RESORT?
Over the years, our training clients have often expressed the challenges in searching for a trustworthy service that not only provided personalized care for their dogs, but also reinforced basic training. We decided to expand the Happy Puppy L.A. family and create our own space that addressed our clients' needs. We want all of our guests staying at the RESORT to feel like they are at home... literally!
* If picked up before 11a.m. on checkout day, the daily rate is prorated to a half day
* $10 discount for additional dog, per day
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the RESORT features
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Frequently Asked Questions
Can I tour the RESORT?
Absolutely! We'd love to set up a meet & greet and also show you and your pup our space. Tours are scheduled on Sundays only. Please note that you may only tour the outside of the facility in order to minimize any stress on our guests. We have plenty of windows where you can view our space inside. Please contact us to schedule an appointment.
What vaccinations are needed for my dog to stay at the RESORT?
All of our guests must be at least 12 weeks of age and have had their second round of vaccinations, which includes vaccinations for Parvo Virus, Distemper, and Bordetella. To help reduce the risk of contracting the Kennel Cough virus, Bordetella vaccinations should be renewed every 6 months. For dogs over 6 months of age, a rabies vaccination is also required. We also recommend a flea treatment prior to the stay. If fleas are found on a dog, a mandatory flea treatment/bath will be required at the owner's expense.
Vaccination records will be required to be uploaded to your account portal once registered as a customer.
Do you have a cancellation policy?
Yes. We understand that plans change. Due to our limited capacity, we ask for 48 hours notice. This allows us to accommodate a client who may be on our wait list. If a reservation is canceled within 48 hours, a $50 cancellation charge may apply. Please note that we do not offer refunds on prepaid packages.
How do I pay?
All reservations are required to have a credit card on file. Services will be billed at check out. We will bill the card on file via our online portal unless otherwise noted.
Can I pick up/drop off whenever I want?
All pick up/drop offs must be scheduled by appointment and can be done so in your online account portal. We offer the following pick up/drop off windows Sunday-Friday (pick up/drop off is unavailable on Saturdays)
9:00-11:00am, 3:30-4:30pm, 5:00-7:00pm.
Having timeframes in place allows us to maximize our guest's experience and not interrupt their playtimes, feedings, and other services such as walks.
If you are running late and miss a window, we are happy to push you to the next available window. If you cannot pick up your dog by 7pm, we will have to push the pick up to the next morning and a $75 late fee will apply.
What should I bring?
All we need is your dog's food, unless you are requesting our food services. Food must be portioned and provided in ziplock bags or non-breakable containers, with feeding instructions, dog's name and owner's name written clearly.
Besides food, we provide everything else! This includes toys, bones, antlers, dog bowls, crates, bedding, etc.
To keep our resort as sanitary as possible, we ask that you do not bring in toys or dog beds. We will not be responsible for any damaged or lost toys, if brought in. We have an abundance of toys for our guests to play with!
Can my pup sleep on the couch or with another dog?
For safety reasons, all dogs sleep in their own individual crate at night (to avoid resource guarding). Dogs staying at the RESORT must be crate-trained and/or comfortable in a crate.
What does a day look like at the RESORT?
A day at the Resort is both mentally and physically stimulating. The structure implemented at the RESORT is aimed to mimic the lifestyle dogs have at home. Dogs get supervised social time in customized groups in both our indoor and outdoor play areas, with water and food breaks scheduled throughout the day.
During your dog's stay, our staff will reinforce training already in place (i.e. - practicing a default sit / not jumping / etc.). We will never use fear tactics to intimidate dogs (we do not believe in using spray bottles). Everything we utilize is based on science (positive reinforcement methodologies).
Please note, if your dog has not had any training and you would like to add training to a stay, that is a different service (Board & Train/ Day Board & Train) and will need to be discussed further. Please contact us for more information.
Does the RESORT have any restrictions?
Due to our limited space, we can only take in dogs under 35 lbs. A temperament test is required in order to book a stay at the RESORT.